Cancellation Policy

Understand our cancellation and refund policies. We're here to help you navigate changes to your travel plans.

For Customers For Vendors
Cancellation Policy
Service Policies

View policies by service type
FAQ

Common questions about cancellations
Dispute Resolution

Resolve cancellation disputes
Contact Support

Get help with cancellations

Important Information

Cancellation Windows

Cancellation policies are based on the check-in date and time. Always check the specific policy before booking.

Refund Processing

Refunds are processed to your original payment method. Processing times vary by payment provider.

Special Circumstances

For emergencies or extenuating circumstances, contact our support team for assistance.

Need to Cancel?

Follow These Steps
  1. 1 Log in to your account
  2. 2 Go to "My Bookings"
  3. 3 Select the booking to cancel
  4. 4 Click "Cancel Booking"
  5. 5 Confirm cancellation
Login to Manage Bookings

Policy Highlights

Free Cancellation

Many bookings offer free cancellation within the specified window.

48-Hour Policy

Most hotels offer free cancellation up to 48 hours before check-in.

Non-Refundable

Some special rates are non-refundable. Always check before booking.