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Technical Support FAQs
Find answers to common technical questions about using our platform.
We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser updated.
Currently, TripTerra is available as a mobile-responsive website. You can access all features from your mobile browser. A native app is in development!
Try clearing your browser cache and cookies. If the problem persists, check your internet connection or try a different browser. Contact support if issues continue.
You can manage notification preferences from your account settings. Choose to receive emails for bookings, promotions, and updates.
Check your spam folder first. Then verify your email settings in your account profile. You may need to whitelist our email domain.
Browser cache clearing varies by browser. Generally, you can find this in your browser settings under Privacy & Security or History.
Still Having Technical Issues?
Email Support
tech@tripterra.com
Live Chat
Available 24/7
Phone Support
+1 (234) 567-8900
Support Ticket
Submit a ticket