Frequently Asked Questions

Click the "Sign Up" button in the top right corner. Choose whether you want to register as a customer or vendor, fill in your details, and verify your email address.

Yes! TripTerra serves travelers and vendors from around the globe. Our platform supports multiple languages and currencies.

Click on "Forgot Password" on the login page. Enter your email address, and we'll send you a password reset link.

Simply browse our services, select your desired option, choose dates and number of guests, and proceed to checkout. Follow the secure payment process to confirm your booking.

Yes, you can manage your bookings from your customer dashboard. Cancellation and modification policies vary by vendor and are clearly stated during the booking process.

Refunds are processed according to the vendor's cancellation policy. You can request a cancellation from your dashboard, and any eligible refund will be processed automatically.

We accept PayPal, Stripe (credit/debit cards), PesaPal, Flutterwave, and all major credit cards.